Frequently Asked Questions

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15 articles in this collection
Written by Brian Tetrault, Erika Demetriades, Meg Tetrault and 1 other

What is a CLE#?

It's related to how we used to track your artwork, but that's in the past, read on...
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Written by Brian Tetrault
Updated over a week ago

What is a Studio Essential Bundle?

A quick and easy way to deliver digital files!
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Written by Erika Demetriades
Updated over a week ago

Do You Offer Studio Samples?

Yes! We offer studio samples for all flash drives, packaging, and PlayBook video brochures!
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Written by Meg Tetrault
Updated over a week ago

What are Fit Styles?

Fit Styles are taking the place of Bundles. Learn how we're putting the power into YOUR hands when it comes to ordering!
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Written by Meg Tetrault
Updated over a week ago

What are your business hours?

When can you contact PhotoFlashDrive
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Written by Meg Tetrault
Updated over a week ago

Do I Have To Order A Minimum Quantity?

Most all of our products have a minimum quantity of 1 which means you can customize every piece differently!
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Written by Meg Tetrault
Updated over a week ago

Do I Have To Use A Credit Card To Order On Your Website?

In addition to credit cards, we also offer payments through PayPal!
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Written by Tracy Merola
Updated over a week ago

How Much Does It Cost To Customize A Product?

Customization is FREE! Read more to understand why we do this!
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Written by Meg Tetrault
Updated over a week ago

May I Have Different Artwork On Each Product?

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Written by Meg Tetrault
Updated over a week ago

Can I Make A Change To My Order After It's Been Placed?

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Written by Meg Tetrault
Updated over a week ago

When Will I Receive My Order?

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Written by Meg Tetrault
Updated over a week ago

Can I Rush Process My Order?

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Written by Meg Tetrault
Updated over a week ago

Can I Reorder?

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Written by Meg Tetrault
Updated over a week ago

How Do I Return An Item?

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Written by Meg Tetrault
Updated over a week ago

What is Sub-Surface Laser Engraving?

What is the difference between the standard crystal drive and the sub-surface crystal drive?
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Written by Tracy Merola
Updated over a week ago